127M
Brazilians on WhatsApp
86%
Messages opened in 3 min
+38%
Cart abandonment recovery
How it works

Four steps. Zero friction.

We connect your e-commerce to the official WhatsApp in just a few days.

Integration

We connect your store (Shopify, VTEX, Nuvemshop, custom) to the WhatsApp Business API.

Templates

We build approved HSM templates for confirmations, billing, re-engagement and support.

Automation

Conversational chatbot with seamless handoff to human agents via multi-team chat.

Analytics

Real-time dashboard for deliveries, reads, replies and conversion.

Benefits

Revenue where your customer already is.

Use cases

From first click to after-sales.

01

Cart recovery

Automated outreach at 1h, 24h and 48h after abandonment.

Conversion
02

Order confirmation

Instant message after purchase, with order number.

Transactional
03

Delivery tracking

Automatic updates at each logistics step.

Logistics
04

Post-purchase NPS

Quick survey 7 days after delivery.

Research
05

Re-engagement

Campaigns for inactive customers with personalized offers.

Marketing
06

Conversational customer service

Chatbot + human for exchanges, returns and invoice reissue.

Customer Service
Frequently asked questions

Everything about official WhatsApp.

What is Eyou's official WhatsApp (API)?
It's the WhatsApp Business Platform (Meta's official API) for companies — with a verified number, approved templates and support at scale, integrated with your e-commerce.
How is it different from regular WhatsApp?
The official one uses Meta's API: multiple agents on the same number, automations, templates (HSM), a verified-account badge and reports — without the risk of being blocked for misuse.
Can I send bulk messages on WhatsApp?
Yes, through Meta-approved templates (utility, marketing and authentication), respecting the customer's opt-in.
Does WhatsApp integrate with my store?
Yes. It integrates via API with your e-commerce or CRM for invoice copies, abandoned cart, order status, support and billing.
How is WhatsApp billed?
Billing follows Meta's model (by conversation/category); Eyou passes it through with a cost panel and reports. Talk to a specialist for your volume.
Do I need a new number?
You can use a new number or migrate an existing one to the official API (the number leaves the regular app when it joins the API).

Activate your store's official WhatsApp today.

Schedule a 15-minute demo and see it live.

Schedule free demo →